Reaching New Heights
Together.
Join our mission to build the future of elevator technology. Suggest features, track our progress, and stay up to date with the latest innovations.
58
Posts
0
Votes
37
Shipped
0
Updates
ere
wrer
Mobile App Test Issue
This is a test issue to see if it shows up in the mobile app.
Invoice addressed to company
Downloading invoices, still to my name and not my company name and can't find an option to change that
Review
I personally do not like that I need to leave a comment on a review and not just a star rating, would rather not leave a rating/review at all
Email links not working
See attached video
orders still saying pending payment
I'm assuming that this is just because we cant do "real" payments but my orders are all saying pending payment
would be nice to add to cart from the item preview page
it would be nice to be able to add items to cart without opening each page individually, it would be nice to be able to just add them from a button on the product preview thingy
billing address checkbox difficult to see
The checkbox for changing the billing address is a bit difficult to see on my screen
(in checkout) Place order greyed out but not saying select payment method
Add a note saying payment method not selected if it hasnt been selected already.
Missing info on checkout page
Is there a section missing in the checkout page, it goes 1 - contact info , 3 - shipping address , 4- order notes then 5- payment method so number 2 is missing or have we just skipped it by mistake
Allow me to arrange my own transport
Not sure if I'm just blind and not seeing this option but we must give customers an option to collect or arrange their own transport when purchasing
New orders are not coming thorugh
People are placing orders but they are not populating in orders section? the notification is showing 5 but I cant see any?
Notification counters not working
Review Rating Button - View All Reviews
When hovering over the review rating button, it takes a couple of tries before it allows me to select 'View All Reviews'.
'Found A Cheaper Price' Feature
Really like the idea of adding this feature. Flow of submitting the price check is smooth, logical and user friendly. Email notifications received and easily understandable.
Time Price Check Report Submitted Incorrect
Indicated time 2 Hour behind. Submitted at 09:14.
Overlapping Text on Invoice
Found text overlapping invoice header.
Wesant name
Wesant is all small lettersI would make it "Wesant" instead of "wesant"
Advertising ONE Elevator.com
One of the images has a website on it ONEELEVATOR.COM
Naming and Description inconsistencies
The Naming of the products and the descriptions need to all be the same. Ask Jacques what this means lolBut some items use mm then Mm.Some have Caps for each word some not etc etc
Picture Quality is POO POO
Picture Quality is POO POO
Price Range
Cant set the MAX on the price rangeSliding scale only adjusts the MIN value
"Naming convention"
The Description is VVVF5 and the description is vvvf5I would stick to all CAPS
Bad image quality
Image quality is poo poo
Operating voltage is wrong
Operating voltage should say 220Vac Assuming that is what the product says (SA is 230Vac) Description is 220vac V ??
Buttons general issues
Picture Quality and Operating voltages (AC/DC or Both)I would double check all Sone Buttons have pictures of the back side only, I would include front and back images for all the buttons
Operating Voltage?
Specify if the operating voltage is AC or DC?Or both
Image Quality is very bad
Bad image Quality
No units in the size of the case
The image showing the dimensions dont have units (mm/cm)
Product Description not consistent
This produce notes Mm where most of the others are mmI would say all need to be the same
Menu/Path
The Menu or path on the top left does not allow you to go back 1 stepExample if I go into a product and want to go one step back.If this makes sense, but Tyrone already brought this up
Contact info
Check the product description05mmm
Scrolling disabled
When you select something like your account dropdown or the sort by drop down, then you cannot scroll down
Product path not complete
The product path does not update when opening a product, it ends at the category
Payment
Says order made, payfast payment cleared then my order history says pending payment, not sure if this is just because it is a test run
Invoice
Looks bad and does not have my company details anywhere on it
Cannot place an order as only fastways is used and says can only deliver in SA even though my address is SA
under account says can onoy deliever to SA address but I am using an address, real address that I have had real deliveries too
Can't place order
Can't place an order as it says my cart is empty, but it is not
Sort by in stock option
Can we add a sort /filter by in stock option
Overlapping on invoicing
See the totals
Create an account screen is messy
not sure if its buttons or tet but it looks messy. The blocks have text and other stuff in it which doesnt look great.
How can we help
When you click on the quick search sugestions under the How can we help, it says no results, even though when I scroll down there is a returns and refunds option and when I click on that then information comes up, also the screen does not jump down to the bottom it just changes from view articles to viewing catergory but no indication to scroll to the bottom of the screen, just keep clicking away
Download return Form
Download retun for link does nothing
Price Range
Can't adjust the price range on the filters
Cannot place an order as only fastways is used and says can only deliver in SA even though my address is SA
Cannot place an order as only fastways is used and says can only deliver in SA even though my address is SA
sign in drop down not disappearing when clicking off
the only way to close it is to click pack on the profile button
Login not working correctly
When pressing log in, the button just refreshes the login page and doesnt take me to the store so it looks like the login failed but when i go to store, I am logged in - see whatsapp video
Enlarge button doesnt work
Clicking on the enlarge button on an image does nothing
Make the email address at the bottom of the page a clickable link
Just an ease of use thing so that clicking the email address automatically takes you to your email and opens a draft
Auto load more
Would it be better for the pages to automatically load more categories/products when scrolling to the bottom of the page instead of manually pressing the load more button?
Slow loading through the product path
The "PRODUCT GROUPS" link in the path seems to load noticeably slower than when clicking on the category
Missing product path
Product path not changing correctly when clicking on a category and changing again when going into a product
Scroll up when clicking on category
Page is not scrolling back to the top after clicking on a product category, so if I am at the bottom of the categories and click one of the link, it takes me to that category but leaves me at the bottom of the page which is quite annoying because it looks like the link was empty
Password generation
Browser doesn't detect that the first password block so only suggests auto password generation when clicking on the confirm box
Sign up sheet looks messy with the example text sitting over itself
I've attached screenshot to show what I mean
Alignment issue with the text on the registration page
I would say needs to be fixed soon/ASAP that's the clients first impression.
Test Wade 21.3.2026
The warning sign is off center and looks meh
File Upload Fix
We need to sort out file upload issues on the feebadback dialog
