How can we help you today?

You can track your order by clicking on 'Orders' in your account section. Once your order is shipped, we will also send you a tracking number via email.

We offer a 30-day return policy for most items. The items must be in their original condition and packaging. Some exclusions apply for hygienic or personalized products.

Once we receive and inspect your return, refunds are typically processed within 5-7 working days. The time it takes for the funds to reflect in your account depends on your payment method.

Absolutely. We use 3D Secure and Tokenization via our partners Paystack and PayFast. This ensures your card details are never stored on our servers and every transaction is verified by your bank.

We deliver across South Africa. Shipping costs and delivery times may vary depending on your location, with major cities receiving faster service.